Return and Exchange Period: 20 calendar days from shipping date.
No returns or exchanges on: • USED PARTS , Special Order parts • HELMETS, Electrical parts • Fiberglass parts, including bodywork, undertails, and huggers and carbon fiber parts..
EXCHANGES: APPAREL EXCHANGE FOR A DIFFERENT SIZE: 10% restock PLUS SHIPPING BACK charged for customers wishing to exchange apparel items for a different size.
Applies to apparel items only (BOOTS, GLOVES, JACKETS) Exchanged item must be the identical item purchased, in a smaller or larger size.
You pay for shipping the item back to Biohazardcycles.com.
ALL OTHER EXCHANGES: 15% FEE BASED ON PRICE OF EXCHANGED ITEM.
Customer will also be charged shipping costs to send the new item back to them.
For Example: You purchase a $1000 leather suit, and want to exchange it for a $600 exhaust. You will pay $100 fee on the exchanged suit, leaving a $900 credit minus the price of the exhaust and shipping. We would then credit you back the difference.
Any returns requesting refund to a credit card or PayPal account will be assessed a 15% fee. plus shipping costs
Rules & Policies: All merchandise purchased from Biohazardcycles.com is sold in its original factory packaging with all contents as supplied to us by the manufacturer/distributor. Therefore it can be returned or exchanged only if in original manufacturer's packaging, same condition as sold, with all literature/instructions/documentation and attached tags, instructions, etc.
Worn items, used items and any items without the tags attached will be refused.
No returns or exchanges will be accepted without an RMA number. ALL RMA requests can be generated via your online account area. Packages sent to us without a valid RMA number clearly marked on the outside of the box will be refused. It is the responsibility of the customer to pay for the shipping of the returned or exchanged item back to Biohazardcycles.com.
Returns and exchanges sent COD will be refused.
Biohazardcycles.com will not refund shipping charges for any returns or exchanges unless the return or exchange is the result of an error made by Biohazardcycles.com.
Not responsible for personal items left in returned or exchanged merchandise.
Returns or exchanges must be received by Biohazardcycles.com within 10 business days from the date the RMA# is issued.
Please use a postal box or other adequate packaging to ensure your return or exchange is not damaged on the way back to Biohazardcycles.com. We are not responsible for goods we received that are damaged. These damaged goods become the property of the buyer if not shipped properly, and you may be charged to send them back.
All approved returns and exchanges should be sent to:
4420 S HWY 27 Suite 8
Clermont, FL 34711
All defective merchandise is warranted by the manufacturer, not by biohazardcycles.com. Returns are subject to approval by the manufacturer.
We are not repsonsible for damage caused in shipping, all items are in new condition and shipped in the original manufacturers packing. Shipping charges on defective merchandise are not refundable!!
if you are outside of the 48 states..
we are not resposible for shipping charges on defective, damaged or other reason..
if you want it replaced you will pay the shipping back to you ..shipping is not free
We are not repsonsible for damage caused in shipping, all items are in new condition and shipped in the original manufacturers packing
We can cancel any order we want and refund customer , anytime we want..